Our Warranties
We provide a wide range of professional painting and home repair services to meet your needs. We promise to be there for you way beyond the completion of the painting or repairs. ONLY A HANDFUL OF COMPANIES IN THE SAN ANTONIO AREA ARE WILLING TO OFFER WARRANTIES AS LONG AS HOME PROS.
EXTERIOR PAINTING 5 YEARS
HOME PROS is pleased to offer its customers an exceptional 5-YEAR warranty on its home exterior painting work. This warranty protects homeowners against defect in workmanship.
Defects include peeling, blistering, chipping and other defects directly related to human error in the painting application. We will repair failed painted areas by preparing the surface the same as stated in the contract and touch-up paint the same as stated in the contract.
We will repair failed or painted areas only where the paint is peeling, chipping or blistering. The paint color and sheen will not be an exact match in some areas of touch up due to aging and possible fading.
We will repair failed painted areas at no labor or material cost to the client.
INTERIOR PAINTING 2 YEARS
HOME PROS adheres to and follows only the best painting practices and standards. Even though our professional painters take all precautionary measures to make sure our work is not defective, sometimes defects in workmanship can happen. Such defects include peeling, blistering, and chipping that expose the substrate.
To protect customers against such defects in workmanship, HOME PROS warranties its interior painting work for 2 YEARS. We will repair failed painted areas by preparing the surface the same as stated in the contract and touch- up paint the same as stated in the contract. We will repair failed or painted areas only where the paint is peeling, chipping or blistering. The paint color and sheen will not be an exact match in some areas of touch up due to aging and possible fading.
We will repair failed painted areas at no labor or material cost to the client.
DECK & FENCE STAIN 1 YEAR
HOME PROS offers a 1-year warranty against peeling, blistering, and chipping of any stained surfaces. We will repair any failed areas by prepping the surface area and touching up the failed area.
It is important to keep the old stain around for future use.
WOOD ROT REPAIRS 2 YEARS
HOME PROS offers a 2-year workmanship warranty on all carpentry repairs such as siding replacement, trim installation, deck/fence reconstruction and similar work.
We will correct any issues related to workmanship that ARE NOT related to the material. A fence picket that bows after
6-months is not a workmanship issue. It is critical that the root cause of any wood rot is corrected upon our repairs being completed. If the root cause isn't correct and it causes wood rot after our repairs, this will not be covered under our warranty.
We will repair failed painted areas at no labor or material cost to the client provided the root cause of the issue has been corrected. If a leaky gutter caused the original wood rot and it's not corrected after we complete the repairs, we cannot be held liable if the wood rot comes back.
WARRANTY LIMITATIONS
HOME PROS limited warranty does not cover (1) peeling resulting from the breakdown of any underlying, older paint film, water damage, moisture damage, or ground contact damage; (2) peeling on any horizontal surfaces exposed to standing water such as concrete or wood porches, decks, and handrails; (3) cracks, nail pops, or imperfections in drywall, plaster, or wood; (4) chipped or cracked paint due to abuse or “wear and tear”; If house is occupied after work is completed there will be wear and tear(5) Acts of Gods (i.e. hail and/or storm damage); (6) rotted or previously partially rotted wood;
(7) stains/marks from leaves or other debris that fall on surfaces leach out causing discoloration; 8) any issues that are related to house movement are not covered.
Warranty will only be in effect provided HOME PROS has been paid in full.